Refund policy

Thank you for shopping at Idah Rituals. We are committed to providing you with the highest quality brass, copper and other  products. Please review our refund policy carefully.

No Returns, No Refunds

Due to the artisanal nature of our products and the intricate craftsmanship involved, we regret to inform you that we do not accept returns or offer refunds on any of our items. Each piece is meticulously handcrafted, and our commitment to quality means that we cannot restock or resell returned items.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving your order. We will assess the issue and provide a suitable resolution, which may include a replacement or store credit.

Order Cancellations

Order cancellations can only be accommodated if requested within 24 hours of placing your order. Please contact us immediately if you wish to cancel your order during this time frame.

Contact Us

If you have any questions or concerns about your order, our products, or our refund policy, please feel free to contact our customer support team. We are here to assist you and ensure your experience with Idah Rituals is exceptional.

Email: contact@idahrituals.com